Support
Contact Us
Last updated: November 4, 2026
Cake Masterclass support is handled by email. Write to us at lesecretesconde@gmail.com and we’ll get back to you, usually within 2 business days.
Access issuesDidn’t get your access email or can’t log in? Tell us the email used at checkout.Payments & refundsQuestions about a charge, a receipt, or a refund within 14 days.Recipes & tipsNeed help with a recipe, an ingredient swap, or a baking technique?PartnershipsPress, collaborations, and business inquiries.
Tips for a faster reply
- Use, or mention, the email address you used to buy.
- Describe the problem and the device/browser you’re using.
- Check your spam or promotions folder for our access email.